Gamepad delivered to your door!
Important Shipping Information
- We ship using DHL, UPS and FedEx to every state in the USA and around the world. Shipping rates vary. If your ground shipping label is more than 2 days we will ask that you upgrade your shipping to 2 day shipping. A signature is not required, unless delivered to an apartment or business.
- We use the shipping address that you provide us. Minor details can be the cause of major stress. Please take a moment to validate that the information you provided is correct (i.e. spelling, unit number, zip code, state, etc.). Shenzhen Fun Electronics Co., Ltd will not be held liable for mis-routed packages resulting from incorrect shipping information provided by you.
- We ship Tuesdays for delivery by Thursday.
- Any orders received after 10PM East Coast time on Sunday will be shipped the following Tuesday.
- FedEx will deliver your gamepad before 4 PM, in most areas. Depending on your location, or during busy holiday seasons, your package can arrive later in the day. If shipping to a business, please make arrangements if it is closed during lunch hours.
Things to Consider
- Special Events: When planning your special event, waiting until the last minute is not a good plan. Place your order early and we will arrange specific delivery dates. We can make suggestions for your important event based on the best seasonal selections available.
- Holidays: We understand that the season of giving is often a busy and challenging time. Because you are selecting gamepad for your celebration or as a gift, we urge you to notify your recipient and confirm they will be home during the expected delivery time. It can still be an item of surprise, but because a signature is not required (in most cases), some people are not looking for their surprise package and will let the box sit outside for an extended amount of time, leaving the items to thaw and spoil.
Our commitment to your happiness and well being:
Your package will arrive in standard package. If you receive your order and question it’s quality, you can call our Customer Service Team during business hours, and a customer service representative will assist you.
If recipients have any questions, problems or concerns regarding an order, we ask that you notify us immediately for assistance, or by the next day after receiving your order.
We will be closed Christmas Day and New Year’s Day. If Shenzhen Fun Electronics Co., Ltd has made a mistake on your order, we will replace the necessary items, issue a credit for the value or issue a credit to the cardholder for the amount of the items in question. If you are not fully satisfied with your order, please call us and speak to a customer service representative. We reserve the right to conduct an investigation into claims that are potentially fraudulent. Please do not discard any packaging until you are completely satisfied with the product. On occasion, Shenzhen Fun Electronics Co., Ltd may deem it necessary to have the purchaser provide pictures to better resolve the issue.