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SHIPPING POLICY

https://www.gamepad.store is committed to excellence, and the full satisfaction of our customers. https://www.gamepad.store proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://www.gamepad.store also offers same day dispatch.

1. SHIPPING

We ship using DHL, UPS and FedEx to every state in the USA and around the world.  Shipping rates vary.  All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

2. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

3. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

4. LOST/STOLEN PACKAGES

https://www.gamepad.store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

5. RETURN REQUEST DAYS

https://www.gamepad.store allows you to return its item (s) within a period of 14 days. Kindly be advised that the item (s) should be returned unopened and unused.

6. OUT OF STOCK ITEM PROCESS

https://www.gamepad.store has the following options in the event there are items which are out of stock https://www.gamepad.store Wait for all items to be in stock before dispatching.

7. IMPORT DUTY AND TAXES

When dealing with https://www.gamepad.store you have the following options when it comes to taxes as well as import duties:You will be required to settle the requisite fees when the items are arriving in the destination country.

8. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

9. THINGS TO CONSIDER 

Special Events: When planning your special event, waiting until the last minute is not a good plan. Place your order early and we will arrange specific delivery dates. We can make suggestions for your important event based on the best seasonal selections available.
 

Holidays: We understand that the season of giving is often a busy and challenging time. Because you are selecting gamepad for your celebration or as a gift, we urge you to notify your recipient and confirm they will be home during the expected delivery time. It can still be an item of surprise, but because a signature is not required (in most cases), some people are not looking for their surprise package and will let the box sit outside for an extended amount of time, leaving the items to thaw and spoil.

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10. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts:
Phone – Telephone: +86-137-2424-3678 Email: support@gamepad.store

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